About Ansafone
Ansafone is a call center services company that provides outsourced sales and telemarketing services for its clients who want to maximize their lead generation process and receive more qualified leads in their sales pipeline. Also known as Ansafone Contact Centers, the company strives to deliver a superb customer experience for various businesses around the world. Ansafone was launched in 1970 in Santa Ana, California, and it is one of the pioneers of call center services and outsourced sales operations. The company also has an office in Ocala, Florida, catering to businesses from numerous industries.
Ansafone - Overall Score
(+-Avg)
Total Reviews
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Ansafone - Revenue and Business Model
Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 200 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.
Growth Rate
Growth Rate
Growth Rate
Growth Rate
Ansafone - Pricing
There is no page or information for Ansafone service pricing on the company website, and there is no pricing structure or plans on any other website on the Internet as well. The best prospects can do is to press the “Get a Quote” button on the website and get in touch with a sales representative to find out about the company’s pricing. Potential clients would need to fill out a form to be contacted about pricing for call services.
Ansafone Reviews
The company website shows that Ansafone is the recipient of several performance awards, and several Ansafone reviews offer glowing statements about its services. However, not all customers are utterly satisfied with Ansafone’s services, and this can be gauged by the company reviews that are present on third-party websites. After a search for Ansafone reviews on the Internet, a few neutral and negative reviews can also be found, which mostly center around the slow rate of delivery and high costs that the company charges for its services.
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Cience
Best Review
"As of right now, I’m extremely happy with them. The quality has been great. I was a little bit worried at first, but the research that they’ve done to get up to speed with what our quality lead or client would be has been good. We filled out a lot of paperwork for them to do the research and learn, and they’ve done a really good job. I have zero complaints."
×Ansafone
Best Review
The agents provided by Ansafone Contact Centers were very good at their roles and at adapting to constantly changing circumstances and information, helping their client to successfully fulfill their contract. Their team was very organized and stayed on top of all project requirements and updates. ×Cience
Worst Review
"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales
×Ansafone
Worst Review
"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales
×Ansafone - Culture and Clients
The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.
Information Technology
20%
Business Services
15%
Advertising and Marketing
10%
Financial Services
10%
Hospitality and Leisure
10%
Manufacturing
10%
Other
Ansafone - Services
Sales Research
The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.
Sales Engagement Stack/Tools
This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.
Outbound Services
There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.
Inbound Services
While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).
Campaign Strategy
Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.
Services Overview
Ansafone offers a wide range of services to its B2B clients, including contact center services, social media monitoring, and inbound and outbound call center services. Contact Center Services Ansafone facilitates clients through business process outsourcing, multichannel communication, interactive voice response, email support, live chat, and other key services. Social Media Monitoring Ansafone also helps clients provide their customers with advanced customer support through social media monitoring and rapid responsiveness. Inbound/Outbound Call Center Services Ansafone works with clients and not only takes calls on their behalf, but it also receives inbound calls and ensures customer satisfaction. It also specializes in lead generation and telemarketing services.
Why Choose CIENCE
CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.
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Legend:
NL = Not Listed on the Better Business Bureau
Unverifiable = Unable to verify revenue growth rate through an independent, unbiased party such as Financial Times or Inc. magazine (Inc. 5000 2019 or Inc. 5000 2020)
= Verified standard
= Verified not standard
= Not Applicable
SCORING NOTES: Within the CIENCE Score each lead gen services firm receives, calculations are based on a combination of real-time data, company validated information, publicly-verifiable information (e.g. services listed on public websites, reviews, BBB accreditation, and social metrics). Information on lead response, geographies, customer data, etc. is compiled by CIENCE researchers.