Callbox Inc. - Company Overview

This comparison between lead generation companies CIENCE vs. Callbox Inc. is based on 84 data points including public sentiment & reviews, customer composition, company growth rates, firm sales development & research capabilities, sales engagement tech stacks, project management, lead response, and company overviews.

About Callbox Inc.

Callbox Inc. is a B2B lead generation company that serves as an external marketing team for numerous clients. Founded in 2004 in California, Callbox has helped hundreds of local and international clients realize their full potential and achieve it by enhancing their sales volumes. The company makes use of targeted prospecting and marketing, which helps them get connected to valuable customers and a relevant audience much faster. Through its services, Callbox has managed to generate qualified leads and acquire customers over the past sixteen years, and it continues to hold a strong position in the industry.

Callbox Inc. - Overall Score

CIENCE Score
(+-Avg)
49.6
38.04
Growth Rate and Firmographic Background
604 %
Unverifiable
Sales Research
299
Total Reviews
4.52
87
Total Reviews
4.03
Sales Engagement Stack
11/11
9/11
Multi-Channel
9/9
7/9
Campaign Strategy
7/8
5/8
Leadership, Culture and Customer Composition
A+
NL

Callbox Inc. - Revenue and Business Model

Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 100 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.

HQ
Denver, CO
Encino, CA
WW Locations
9
1
List Locations
4924 Balboa Blvd, #353, Encino, California, 91316, United States;
Founded
2015
2004
Revenue
$100M-$250M
$50M-$100M
Inc5000 2019 Rank
112
3050 %
Growth Rate
Unverifiable
Growth Rate
Inc5000 2020 Rank
793
604 %
Growth Rate
Unverifiable
Unverifiable
Growth Rate
Financial Times Rank
31
Employees
1850
500
Emp GR%
95.0%
59.0%
Business Model
CIENCE
Callbox Inc.
Outbound Services
Inbound Services
SDRs
Data Offering Included?

Callbox Inc. - Pricing

Although there is no mention of Callbox pricing on its website, you can book a consultation with a representative, who will give you an accurate quote. However, one of the Callbox blogs puts the cost of in-house lead generation at roughly $40,000, claiming that they can do it for a fraction of the cost. You can also get a free trial of the Callbox pipeline before choosing whether you want it or not.

Callbox Inc. Reviews

There are quite a lot of Callbox lead generation reviews on the website, which help you understand how the company works and how they have been providing their clients with quality services over the past 16 years. Most of the reviews state that Callbox has helped them understand their potential and revamped their sales campaigns. As a result, companies have enjoyed substantial growth in their business through more qualified leads, better prospects, and a faster transition through the sales funnel, which also brings about higher and faster revenue.

Project Management
Account Management
Data Security Policy in Place?
Google Reviews
32
Total Reviews
4.1
18
Total Reviews
4.7
Clutch Reviews
90
Total Reviews
4.7
58
Total Reviews
4.6
G2 Reviews
100
Total Reviews
4.5
3
Total Reviews
2.5
Trustradius Reviews
36
Total Reviews
4.15
UPcity Reviews
34
Total Reviews
4.8
Crowdreviews Reviews
7
Total Reviews
4.86
8
Total Reviews
4.3
Best Review
"As of right now, I’m extremely happy with them. The quality has been great. I was a little bit worried at first, but the research that they’ve done to get up to speed with what our quality lead or client would be has been good. We filled out a lot of paperwork for them to do the research and learn, and they’ve done a really good job. I have zero complaints."
View

Cience

Best Review

"As of right now, I’m extremely happy with them. The quality has been great. I was a little bit worried at first, but the research that they’ve done to get up to speed with what our quality lead or client would be has been good. We filled out a lot of paperwork for them to do the research and learn, and they’ve done a really good job. I have zero complaints."

×
“They do what they say they will, and they do it well.” The team delivered what they were contracted to, producing excellent systems and allowing the company to execute their services. They managed the work well and always achieved good results.
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Callbox Inc.

Best Review

“They do what they say they will, and they do it well.” The team delivered what they were contracted to, producing excellent systems and allowing the company to execute their services. They managed the work well and always achieved good results. ×
Worst Review
"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales
View

Cience

Worst Review

"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales

×
"Difficulty with the customer service agents" I like that it tells me who has clicked which link and helps me track which calls come in where. I feel that the customer service I have received has not been as helpful as it should be. It helps me know which people are responding to which ads
View

Callbox Inc.

Worst Review

"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales

×

Callbox Inc. - Culture and Clients

The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.

Top Executive
John Girard
Rom Agustin
CEO Phone
CEO Email
Glassdoor Reviews
114
41
Glassdoor Ranking
4.6
4.1
Clutch Client Focus Small-Business
50.0%
0%
Clutch Client Focus Mid-Market
30.0%
0%
Clutch Client Focus Enterprise
20.0%
0%
G2 Client Focus Small-Business
56.4%
0.0%
G2 Client Focus Focus Mid-Market
40.6%
100.0%
G2 Client Focus Enterprise
3.0%
0.0%
Customer Composition
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25%
Information Technology

20%
Business Services

15%
Advertising and Marketing

10%
Financial Services

10%
Hospitality and Leisure

10%
Manufacturing

10%
Other
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20%
Information Technology

20%
Business Services

10%
Advertising and Marketing

10%
Education

10%
Financial Services

10%
Heal Care and Medical

10%
Hospitality and Leisure

10%
Manufacturing
Industries Served
151.0
10+
Customers Served
1200+
10000.0
Biggest Client
Amazon ($232B)
HP ($58B)

Callbox Inc. - Services

Sales Research

The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.

Human Curated Data
Firmographic Data
Demographic Data
Technographic Data
Intent Data
Custom Data

Sales Engagement Stack/Tools

This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.

Reporting Dashboard
Software Included with Service?
Workflow Platform?
Sequencer Used?
Salesloft
Callbox Pipeline, Hubspot, Marketo, Pardot, Eloqua, Act-on
CRM Integrations Available
All
All

Outbound Services

There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.

Email Channel
Email Deliverability
Phone Channel
USA Callers?
Social Channel
Web Channel
Landing Pages Created
Chat / Text / Conversational Channel
Advertising (Air Cover)

Inbound Services

While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).

ROI Calculator
Domain Authority
59
52
# of Case Studies
93
282
Chat on site?
Lead response time?
00:35:47
00:42:60
Day of week tested
Thursday (08/13/20)
Tuesday (08/11/20)
Time of Day
09:30
09:00
LI Followers
12847
613
FB Likes
2098
3800
Twitter Followers
2919
3169

Campaign Strategy

Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.

Onboarding Time
10.0
ABM
Offline
US Copywriters
Campaign Strategy
Methodologies
Sales Playbooks

Services Overview

Callbox’s services are similar to their competitors, including lead generation, account-based marketing, database solutions, event marketing, virtual event marketing, webinar management, and others. B2B Lead Generation Callbox enables companies to determine their leads and sales targets, and also devise strategies for reaching those targets quicker. Account-Based Marketing Callbox works closely with internal sales and marketing teams to come up with specialized marketing strategies for individual accounts. Database Solutions Callbox enables B2B companies to automate their database processes so all customer information is organized and easily accessible. Event Marketing Services Callbox helps plan and design event marketing campaigns for clients to bring in more people to their events, thus ensuring more qualified leads. Webinar and Virtual Event Marketing Callbox also specializes in webinar management and virtual event marketing so clients receive a better turnout and more leads.

Why Choose CIENCE

CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.


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Legend:

NL = Not Listed on the Better Business Bureau

Unverifiable = Unable to verify revenue growth rate through an independent, unbiased party such as Financial Times or Inc. magazine (Inc. 5000 2019 or Inc. 5000 2020)

= Verified standard

= Verified not standard

= Not Applicable

SCORING NOTES: Within the CIENCE Score each lead gen services firm receives, calculations are based on a combination of real-time data, company validated information, publicly-verifiable information (e.g. services listed on public websites, reviews, BBB accreditation, and social metrics). Information on lead response, geographies, customer data, etc. is compiled by CIENCE researchers.