Dakota Performance Solutions - Company Overview

This comparison between lead generation companies CIENCE vs. Dakota Performance Solutions is based on 84 data points including public sentiment & reviews, customer composition, company growth rates, firm sales development & research capabilities, sales engagement tech stacks, project management, lead response, and company overviews.

About Dakota Performance Solutions

Dakota Performance Solutions is an outsourcing and offshoring service provider that offers a wide range of back-office and business process outsourcing services to companies of all sizes, all over the world. It offers efficient call center and customer support services to its clients so that they can easily cater to their customers and don’t have to worry about missing out on providing quality customer service. Dakota Performance Solutions was founded in 2000, and it operates from two locations in the United States, as well as one in Mexico. The company has spent more than two decades helping businesses manage their operations smoothly, and it also has a large-sized team to help it do so efficiently.

Dakota Performance Solutions - Overall Score

CIENCE Score
(+-Avg)
89.0
22.0
Growth Rate and Firmographic Background
604 %
Unverifiable
Sales Research
299
Total Reviews
4.52
14
Total Reviews
4.6
Sales Engagement Stack
11/11
2/11
Multi-Channel
9/9
2/9
Campaign Strategy
7/8
1/8
Leadership, Culture and Customer Composition
A+
NR

Dakota Performance Solutions - Revenue and Business Model

Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 200 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.

HQ
Denver, CO
Sioux Falls, SD
WW Locations
9
8
List Locations
3409 N. Potsdam Avenue, Sioux Falls, SD 57104
Founded
2015
2000
Revenue
$100M-$250M
$10M-$50M
Inc5000 2019 Rank
112
3050 %
Growth Rate
Unverifiable
Growth Rate
Inc5000 2020 Rank
793
604 %
Growth Rate
Unverifiable
Unverifiable
Growth Rate
Financial Times Rank
31
Employees
1877
345
Emp GR%
51.0%
0%
Business Model
CIENCE
Dakota Performance Solutions
Outbound Services
Inbound Services
SDRs
Data Offering Included?

Dakota Performance Solutions - Pricing

Although Dakota Performance Solutions offers a lot of information regarding its services, mission, and values on the company website, it doesn’t mention anything about the pricing information, which can be disconcerting for companies that are looking to work with it. Moreover, the company also doesn’t disclose how it prices the projects, or what clients should expect. For this purpose, prospective clients would have to get in touch with a company representative.

Dakota Performance Solutions Reviews

Although Dakota Performance Solutions has spent more than twenty years in the business process outsourcing sector, it doesn’t have a single client testimonial or review to show for it on the company website. What is even more concerning is that the company doesn’t have a profile on any of the independent and third-party websites. The only thing that can be found on the web regarding Dakota Performance Solutions is that it has a 4.5-star rating out of 5, which is based on 12 reviews. However, these reviews are largely provided by the company employees, so they don’t count for client reviews.

Project Management
Account Management
Data Security Policy in Place?
Google Reviews
32
Total Reviews
4.1
14
Total Reviews
4.6
Clutch Reviews
90
Total Reviews
4.7
G2 Reviews
100
Total Reviews
4.5
Trustradius Reviews
36
Total Reviews
4.15
UPcity Reviews
34
Total Reviews
4.8
Crowdreviews Reviews
7
Total Reviews
4.86
Best Review
"As of right now, I’m extremely happy with them. The quality has been great. I was a little bit worried at first, but the research that they’ve done to get up to speed with what our quality lead or client would be has been good. We filled out a lot of paperwork for them to do the research and learn, and they’ve done a really good job. I have zero complaints."
View

Cience

Best Review

"As of right now, I’m extremely happy with them. The quality has been great. I was a little bit worried at first, but the research that they’ve done to get up to speed with what our quality lead or client would be has been good. We filled out a lot of paperwork for them to do the research and learn, and they’ve done a really good job. I have zero complaints."

×
"Great company to work with!! Highly recommended. The CEO/President is hands on with the projects and the people."
View

Dakota Performance Solutions

Best Review

"Great company to work with!! Highly recommended. The CEO/President is hands on with the projects and the people." ×
Worst Review
"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales
View

Cience

Worst Review

"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales

×
View

Dakota Performance Solutions

Worst Review

"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales

×

Dakota Performance Solutions - Culture and Clients

The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.

Top Executive
John Girard
Matthew Marnach
CEO Phone
605-366-7233
CEO Email
Glassdoor Reviews
114
2
Glassdoor Ranking
4.6
4.0
Clutch Client Focus Small-Business
50.0%
0%
Clutch Client Focus Mid-Market
30.0%
0%
Clutch Client Focus Enterprise
20.0%
0%
G2 Client Focus Small-Business
56.4%
0%
G2 Client Focus Focus Mid-Market
40.6%
0%
G2 Client Focus Enterprise
3.0%
0%
Customer Composition
Loading...
25%
Information Technology

20%
Business Services

15%
Advertising and Marketing

10%
Financial Services

10%
Hospitality and Leisure

10%
Manufacturing

10%
Other
Industries Served
151.0
Customers Served
1200+
Biggest Client
Amazon ($232B)

Dakota Performance Solutions - Services

Sales Research

The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.

Human Curated Data
Firmographic Data
Demographic Data
Technographic Data
Intent Data
Custom Data

Sales Engagement Stack/Tools

This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.

Reporting Dashboard
Software Included with Service?
Workflow Platform?
Sequencer Used?
Salesloft
Unknown
CRM Integrations Available
All
Unknown

Outbound Services

There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.

Email Channel
Email Deliverability
Phone Channel
USA Callers?
Social Channel
Web Channel
Landing Pages Created
Chat / Text / Conversational Channel
Advertising (Air Cover)

Inbound Services

While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).

ROI Calculator
Domain Authority
59
11
# of Case Studies
93
Chat on site?
Lead response time?
00:35:47
Day of week tested
Thursday (08/13/20)
Time of Day
09:30
LI Followers
16091
94
FB Likes
2
31
Twitter Followers
2919
25

Campaign Strategy

Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.

Onboarding Time
10.0
ABM
Offline
US Copywriters
Campaign Strategy
Methodologies
Sales Playbooks

Services Overview

Dakota Performance Solutions offers offshoring and outsourcing solutions to its clients so they can run their business operations more smoothly. Some of these services are inbound and outbound services, marketing, and consultation. Inbound Services Dakota Performance Solutions helps clients recruit experts and professional resources for their business so that they can optimize daily business operations and also recognize the factors that need to be worked on. Outbound Services Dakota Performance Solutions provides clients with outsourced specialists and professionals who can manage a wide range of outbound operations and solutions for their business. Marketing Services Dakota Performance Solutions helps clients achieve a higher ROI through marketing services, which focus on improving the business processes and also include sales accelerators, data analytics and segmentation, and webinar solutions. Consulting Dakota Performance Solutions provides clients with the right solutions that they need to manage their business effectively and also helps them boost their team’s efficiency and productivity.

Why Choose CIENCE

CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.


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Legend:

NL = Not Listed on the Better Business Bureau

Unverifiable = Unable to verify revenue growth rate through an independent, unbiased party such as Financial Times or Inc. magazine (Inc. 5000 2019 or Inc. 5000 2020)

= Verified standard

= Verified not standard

= Not Applicable

SCORING NOTES: Within the CIENCE Score each lead gen services firm receives, calculations are based on a combination of real-time data, company validated information, publicly-verifiable information (e.g. services listed on public websites, reviews, BBB accreditation, and social metrics). Information on lead response, geographies, customer data, etc. is compiled by CIENCE researchers.