About DialAmerica
DialAmerica is a popular teleservice company that specializes in multi-channel marketing and sales services. It offers a wide range of effective strategies and solutions to numerous B2B companies all over the world. The company was founded in 1957 in New Jersey and since then, it has evolved into an innovative organization that makes use of the latest technology to drive sales and deliver results. DialAmerica works with hundreds of clients across various industries, including healthcare, financial services, communications, and even government organizations. Its call center operations are spread all over the United States, and it helps clients get in touch with qualified and promising prospects who can give them good business.
DialAmerica - Overall Score
(+-Avg)
Total Reviews
Total Reviews
DialAmerica - Revenue and Business Model
Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 200 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.
Growth Rate
Growth Rate
Growth Rate
Growth Rate
DialAmerica - Pricing
DialAmerica doesn’t provide any pricing information or structure on its website, which is also common with most call center companies. This can be disappointing for companies that are hoping to find out whether DialAmerica marketing services are suitable for their business or not. However, most of the reviews that you find about the company comment rather negatively about its pricing and value for money. This would imply that the prices are either too high, or they don’t provide value for money.
DialAmerica Reviews
Although DialAmerica reviews are present on the website, reviews all over the internet brought in quite a lot of different results, portraying a barrage of mixed feelings for DialAmerica and its services. The company does have a good reputation because it has been around for more than half a century. While some companies are satisfied with their services, most clients who are looking for a B2B lead generation company don’t think that DialAmerica fits the bill. As mentioned above, its services may also be a little pricier, which may also be a deal-breaker, especially for small and medium-sized companies.
Total Reviews
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Cience
Best Review
"As of right now, I’m extremely happy with them. The quality has been great. I was a little bit worried at first, but the research that they’ve done to get up to speed with what our quality lead or client would be has been good. We filled out a lot of paperwork for them to do the research and learn, and they’ve done a really good job. I have zero complaints."
×DialAmerica
Best Review
“Working with DialAmerica was a team effort.” DialAmerica successfully reached out to all the necessary customers in a shorter timeframe than initially laid out. Their team worked to understand the services at hand to answer any arising questions a customer might have. They are responsible, professional, and cooperative. ×Cience
Worst Review
"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales
×DialAmerica
Worst Review
"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales
×DialAmerica - Culture and Clients
The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.
Information Technology
20%
Business Services
15%
Advertising and Marketing
10%
Financial Services
10%
Hospitality and Leisure
10%
Manufacturing
10%
Other
Medical
20%
Non-profit
15%
Financial Services
10%
Consumer Products and Services
10%
Government
10%
Media
10%
Telecommunications
5%
Other
DialAmerica - Services
Sales Research
The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.
Sales Engagement Stack/Tools
This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.
Outbound Services
There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.
Inbound Services
While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).
Campaign Strategy
Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.
Services Overview
DialAmerica marketing and lead generation services include sales and marketing, customer service, healthcare solutions, and others. Sales & Marketing DialAmerica offers expert marketing professionals who devise effective sales and marketing strategies and campaigns for clients. This allows customers to build a stronger sales pipeline and receive a higher number of qualified leads. Customer Service DialAmerica has a full-fledged call center service that allows clients to provide efficient and reliable support and assistance to their customers. It also provides them the opportunity to use telemarketing and reach out to a larger target audience. Healthcare DialAmerica also provides efficient solutions to companies within the healthcare industry whose customers need assistance with their problems or answers to their queries promptly.
Why Choose CIENCE
CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.
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Legend:
NL = Not Listed on the Better Business Bureau
Unverifiable = Unable to verify revenue growth rate through an independent, unbiased party such as Financial Times or Inc. magazine (Inc. 5000 2019 or Inc. 5000 2020)
= Verified standard
= Verified not standard
= Not Applicable
SCORING NOTES: Within the CIENCE Score each lead gen services firm receives, calculations are based on a combination of real-time data, company validated information, publicly-verifiable information (e.g. services listed on public websites, reviews, BBB accreditation, and social metrics). Information on lead response, geographies, customer data, etc. is compiled by CIENCE researchers.