Go4Customer - Company Overview

About Go4Customer

Go4Customer is a call center services company that helps various clients maximize their business through lead generation and outsourced sales services. It focuses on its clients’ business goals, and designs tailored and practical solutions to meet them. Most of its clients belong to automotive, finance, travel and tourism, and real estate. Go4Customer was founded in 2004 in Jaipur, India. It also has offices in Bengaluru, Mumbai, and Houston, Texas. It has vast experience working with companies of different sectors and helps them with various aspects of the business, from providing insights to customer support.

Go4Customer - Overall Score

Go4Customer - Revenue and Business Model

Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 200 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.

Go4Customer - Pricing

Although Go4Customer UK offers a wide range of services for its clients, there are no pricing plans or information on its company website. Thus, prospective clients have to contact a company sales representative for an accurate quote for its services. The website allows prospects to schedule a consultation.

Go4Customer Reviews

Go4Customer reviews aren’t present on the company website, which is somewhat unusual for a company in this field. However, client testimonials on the company website are only positive, so prospects should instead search the web for credible and unbiased reviews that show both sides of the company’s performance. On Clutch, there are three Go4Customer reviews and a 5-star rating. While this may sound encouraging, three reviews aren’t a good metric for gauging its services. On other websites, there are 20 Go4Customer reviews with a 4.6-star rating. However, one website also gives it only 3.7 stars, which implies that the quality of services isn’t always 100% satisfactory.

Go4Customer - Culture and Clients

The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.

Go4Customer - Services

Sales Research

The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.

Sales Engagement Stack/Tools

This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.

Outbound Services

There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.

Inbound Services

While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).

Campaign Strategy

Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.

Services Overview

Go4Customer has a wide range of services for its clients, including business processes, customer interactivity, digital and social marketing, and many others. Business Process Services Go4Customer helps clients run the business smoothly through research and analysis, consultation, data management, human resource outsourcing, and other services. Customer Interactivity Go4Customer conducts market research for clients and also provides verification services, email and chat support, chatbot services, appointment scheduling, and call center services. Digital and Social Marketing Go4Customer helps clients increase their outreach through online reputation management, social media optimization, SERP, email and mobile platform marketing, and many others.

Why Choose CIENCE

CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.