Grindstone - Company Overview

This comparison between lead generation companies CIENCE vs. Grindstone is based on 84 data points including public sentiment & reviews, customer composition, company growth rates, firm sales development & research capabilities, sales engagement tech stacks, project management, lead response, and company overviews.

About Grindstone

Grindstone is a US-based business development company that helps clients grow their businesses through effective sales and marketing strategies, including lead generation and many others. It has experience in serving companies that envision significant growth and revenue and has worked with clients from numerous industries. Grindstone was founded in 2003 in Ellicott City, Maryland. It continues to evolve with the changing technology and business requirements, which is crucial for any successful company. It works closely with each of its clients to help its business grow.

Grindstone - Overall Score

CIENCE Score
(+-Avg)
49.6
19.68
Growth Rate and Firmographic Background
604 %
Unverifiable
Sales Research
299
Total Reviews
4.52
17
Total Reviews
4.15
Sales Engagement Stack
11/11
7/11
Multi-Channel
9/9
4/9
Campaign Strategy
7/8
3/8
Leadership, Culture and Customer Composition
A+
A+

Grindstone - Revenue and Business Model

Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 100 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.

HQ
Denver, CO
Ellicott City, MD
WW Locations
9
1
List Locations
4725 Dorsey Hall Dr, Ellicott City, Maryland, 21042, United States
Founded
2015
2003
Revenue
$100M-$250M
$5M-$10M
Inc5000 2019 Rank
112
3050 %
Growth Rate
Unverifiable
Growth Rate
Inc5000 2020 Rank
793
604 %
Growth Rate
Unverifiable
Unverifiable
Growth Rate
Financial Times Rank
31
Employees
1850
51
Emp GR%
95.0%
0%
Business Model
CIENCE
Grindstone
Outbound Services
Inbound Services
SDRs
Data Offering Included?

Grindstone - Pricing

The Grindstone company doesn’t have a pricing or plans page on its website, which could also mean that it doesn’t have a fixed rate for its services. The costs depend on the type of services clients require, as well as their scale and magnitude. To find out about pricing, you have to get in touch with its representatives for this purpose.

Grindstone Reviews

Grindstone sales and marketing services are reviewed in the client testimonials section on its website, but if you are looking for more honest feedback, then you can check out other websites. There are both positive and negative reviews for the Grindstone company, so it is difficult to gauge what to make of the company’s services and quality. Most clients are fairly satisfied and impressed with the services that Grindstone has to provide, whereas other clients aren’t overly pleased with their experiences. The negative reviews state that its services didn’t provide them with good value for money, or the results they received weren’t as effective and far-reaching as they had hoped.

Project Management
Account Management
Data Security Policy in Place?
Google Reviews
32
Total Reviews
4.1
15
Total Reviews
4.1
Clutch Reviews
90
Total Reviews
4.7
2
Total Reviews
4.2
G2 Reviews
100
Total Reviews
4.5
Trustradius Reviews
36
Total Reviews
4.15
UPcity Reviews
34
Total Reviews
4.8
Crowdreviews Reviews
7
Total Reviews
4.86
Best Review
"As of right now, I’m extremely happy with them. The quality has been great. I was a little bit worried at first, but the research that they’ve done to get up to speed with what our quality lead or client would be has been good. We filled out a lot of paperwork for them to do the research and learn, and they’ve done a really good job. I have zero complaints."
View

Cience

Best Review

"As of right now, I’m extremely happy with them. The quality has been great. I was a little bit worried at first, but the research that they’ve done to get up to speed with what our quality lead or client would be has been good. We filled out a lot of paperwork for them to do the research and learn, and they’ve done a really good job. I have zero complaints."

×
They provide the best telemarketing software that we have ever had. It provides great services for us. Grindstone is one of the fastest and most efficient telemarketing services that we have ever partnered with. Our business has increased 4% and our customers never complain about the service. Our outbound sales calls have gotten better by far. We love Grindstone. The pros was certainly the business boost and how Grindstone handles customer issues. Some cons can be the price and the process. Very fast, convenient, and effective. What areas can the service provider improve? They need package deals or discounts for long-term customers.
View

Grindstone

Best Review

They provide the best telemarketing software that we have ever had. It provides great services for us. Grindstone is one of the fastest and most efficient telemarketing services that we have ever partnered with. Our business has increased 4% and our customers never complain about the service. Our outbound sales calls have gotten better by far. We love Grindstone. The pros was certainly the business boost and how Grindstone handles customer issues. Some cons can be the price and the process. Very fast, convenient, and effective. What areas can the service provider improve? They need package deals or discounts for long-term customers. ×
Worst Review
"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales
View

Cience

Worst Review

"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales

×
We wanted to strengthen our customer service. Our goals were to build trust and improve customer service. They are trustworthy and deliver good customer service. There are no cons. Grindstone is the best. They are good in all areas. There are no areas for improvement.
View

Grindstone

Worst Review

"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales

×

Grindstone - Culture and Clients

The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.

Top Executive
John Girard
Brian Parnell
CEO Phone
215-513-0183
CEO Email
Glassdoor Reviews
114
13
Glassdoor Ranking
4.6
2.8
Clutch Client Focus Small-Business
50.0%
0%
Clutch Client Focus Mid-Market
30.0%
0%
Clutch Client Focus Enterprise
20.0%
0%
G2 Client Focus Small-Business
56.4%
0%
G2 Client Focus Focus Mid-Market
40.6%
0%
G2 Client Focus Enterprise
3.0%
0%
Customer Composition
Loading...
25%
Information Technology

20%
Business Services

15%
Advertising and Marketing

10%
Financial Services

10%
Hospitality and Leisure

10%
Manufacturing

10%
Other
Loading...
30%
Retail

20%
Financial Services

20%
Health Care and Medical

20%
Utilities

10%
Non-profit
Industries Served
151.0
14+
Customers Served
1200+
Biggest Client
Amazon ($232B)
L-3 Communications ($10B)

Grindstone - Services

Sales Research

The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.

Human Curated Data
Firmographic Data
Demographic Data
Technographic Data
Intent Data
Custom Data

Sales Engagement Stack/Tools

This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.

Reporting Dashboard
Software Included with Service?
Workflow Platform?
Sequencer Used?
Salesloft
Vtrax
CRM Integrations Available
All
Fully compatible with almost all other CRMs

Outbound Services

There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.

Email Channel
Email Deliverability
Phone Channel
USA Callers?
Social Channel
Web Channel
Landing Pages Created
Chat / Text / Conversational Channel
Advertising (Air Cover)

Inbound Services

While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).

ROI Calculator
Domain Authority
59
6
# of Case Studies
93
Chat on site?
Lead response time?
00:35:47
00:47:68
Day of week tested
Thursday (08/13/20)
Tuesday (08/18/20)
Time of Day
09:30
11:52
LI Followers
12847
137
FB Likes
2098
75
Twitter Followers
2919
348

Campaign Strategy

Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.

Onboarding Time
10.0
launch programs in 3-5 business days
ABM
Offline
US Copywriters
Campaign Strategy
Methodologies
Sales Playbooks

Services Overview

Grindstone sales and marketing services are suitable for different clients and include lead generation, appointment setting, survey lead solutions, event promotion and registration, awareness campaigns, customer retention, database cleanup and updating, list and database procurement, email marketing, and B2C lead generation. B2B Lead Generation Grindstone offers lead generation services to its B2B clients, and it has a team of experts that help companies achieve qualified leads into the sales pipeline. B2B Appointment Setting Grindstone appointment setting services help companies land meetings with key accounts and promising prospects so they can get more sales. Survey Lead Solutions Grindstone gives companies valuable insight and information by conducting telemarketing surveys that are targeted toward prospects. Event Promotion and Registration Grindstone helps clients hold and promote events, which help their target audiences to engage with the businesses much more effectively. Customer Retention Grindstone has an experienced marketing team that ensures companies hold on to their customers through effective communication and marketing. Email Marketing Grindstone also helps clients set up their email marketing campaigns, which helps them reach out to prospects and qualified leads.

Why Choose CIENCE

CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.


Learn More

Legend:

NL = Not Listed on the Better Business Bureau

Unverifiable = Unable to verify revenue growth rate through an independent, unbiased party such as Financial Times or Inc. magazine (Inc. 5000 2019 or Inc. 5000 2020)

= Verified standard

= Verified not standard

= Not Applicable

SCORING NOTES: Within the CIENCE Score each lead gen services firm receives, calculations are based on a combination of real-time data, company validated information, publicly-verifiable information (e.g. services listed on public websites, reviews, BBB accreditation, and social metrics). Information on lead response, geographies, customer data, etc. is compiled by CIENCE researchers.