Grupo Noa International - Company Overview

About Grupo Noa International

Grupo Noa International is a call center services provider that is known for providing top-quality customer services to clients all over the world. It also specializes in inbound call center services and outsourcing services, conducting them through numerous communication channels. The company claims to deliver the promised results within time to all the clients. Grupo Noa International was founded in 2007 in Miami, Florida, and the company has worked with companies in several industries, including e-commerce, tourism, travel, healthcare, and many others. It also provides multilingual customer service in more than ten languages.

Grupo Noa International - Overall Score

Grupo Noa International - Revenue and Business Model

Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 200 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.

Grupo Noa International - Pricing

Although Grupo Noa International mentions that its services are cost-effective on the company website, it doesn’t disclose its pricing information. There are no details regarding the pricing anywhere on the website, so interested companies would have to contact a company representative and request a quote for the services they require.

Grupo Noa International Reviews

Grupo Noa International hasn’t posted a single client testimonial or review on the company website, which isn’t unusual for lead generation companies. However, Grupo Noa International reviews are available on other websites. On Clutch, the company has only one review with a 4-star rating, which isn’t enough to gauge the company’s performance. Apart from Clutch, Grupo Noa International also has reviews on other independent websites. There are several positive testimonials, but quite a few of them are negative. Therefore, prospects should consider both types of reviews while researching Grupo Noa International.

Grupo Noa International - Culture and Clients

The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.

Grupo Noa International - Services

Sales Research

The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.

Sales Engagement Stack/Tools

This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.

Outbound Services

There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.

Inbound Services

While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).

Campaign Strategy

Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.

Services Overview

Grupo Noa International offers many services for clients looking to boost their sales figures and optimize their day-to-day operations. Its services include call center outsourcing, inbound call center, multilingual customer service, and direct response industry. Call Center Outsourcing Grupo Noa International helps clients outsource their customer service operations to experienced agents who cater to customers through phone, messaging, email, live chat, etc. Inbound Call Center Grupo Noa International facilitates clients by taking over their customer care department and enhancing the customer experience and retention. Multilingual Customer Service Grupo Noa International uses its call center agents across the globe and helps clients deliver customer services in numerous languages, such as English, Spanish, French, German, Italian, and Japanese. Direct Response Industry Grupo Noa International offers clients round-the-clock direct response call center services, which facilitates their marketing campaigns.

Why Choose CIENCE

CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.