Konecta - Company Overview

About Konecta

Konecta is a sales and business process outsourcing company that facilitates B2B clients in boosting customer engagement and experience. It makes use of advanced technology and state-of-the-art software to deliver efficient and personalized solutions to its clients all over the world. The Konecta group was founded in 1999 in Spain, and it has offices all over the world, including Argentina, Brazil, Chile, Colombia, Mexico, Morocco, Peru, Portugal, United Kingdom, and many other locations. Together, the entire company works to provide its international clients with back-office solutions, business process outsourcing services, call centers, and much more.

Konecta - Overall Score

Konecta - Revenue and Business Model

Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 200 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.

Konecta - Pricing

Companies interested in working with Konecta would not be able to find much information about its pricing plans on the website. The only pricing that could be found was on the Clutch review site, which indicated that the minimum project size is $1,000. Potential clients would need to contact a company sales representative to get an accurate quote.

Konecta Reviews

Although Konecta has been in the business process outsourcing sector for the past two decades and claims to be an award-winning and reliable service provider, there is no review or testimonial for Konecta on the company website, which can be quite disconcerting for interested companies that are trying to find out more about the company’s performance. Such companies will have to search for Konecta reviews on the Internet. They can find a few testimonials across independent websites and social media platforms, and most of these reviews are quite positive with only a few negative ones mixed in.

Konecta - Culture and Clients

The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.

Konecta - Services

Sales Research

The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.

Sales Engagement Stack/Tools

This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.

Outbound Services

There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.

Inbound Services

While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).

Campaign Strategy

Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.

Services Overview

Konecta features a wide range of services for its clients to help them manage their day-to-day operations and boost productivity. Some of the services include business process outsourcing, call centers, customer services, back-office services, social media, sales, field marketing, and others. Business Process Outsourcing Konecta enables its clients to enhance the efficiency of their business processes through management services, internal tasks, and agent management solutions. Customer Service Konecta helps clients in boosting their customer engagement and retention by utilizing various channels. Back Office Services Konecta facilitates clients in running their operations smoothly through back-office services, including consultation and process automation. Social Media Konecta helps clients engage more with their customers through effective social media campaigns and communication services.

Why Choose CIENCE

CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.