OnBrand24 - Company Overview

About OnBrand24

OnBrand24 is a call center outsourcing company that specializes in telemarketing, telesales, lead generation, and appointment setting. The company is known for helping its clients boost their sales revenue through optimized sales processes and strategies that align with their business objectives. OnBrand24 was founded in 1980 in Beverly Massachusetts. The company also has offices in Georgia and New Hampshire, and its clientele is spread out across Boston, New England, and the entire US. It provides inbound and outbound sales services to clients from various industries, enabling them to generate more leads and expand their sales figures.

OnBrand24 - Overall Score

OnBrand24 - Revenue and Business Model

Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 200 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.

OnBrand24 - Pricing

OnBrand24 doesn’t provide any pricing information on its website, and this information isn’t available on any other website. Therefore, companies interested in its services need to contact the company’s sales representatives to learn more about the service pricing. The only information found about its pricing policy is that the minimum project cost is $5,000.

OnBrand24 Reviews

The company’s website has a couple of OnBrand24 reviews, which claim that the company offers promising results to its clients and is very focused on its work. Apart from this, OnBrand24 reviews can also be found on Clutch, where the company has 4 reviews and a 4.6-star rating out of 5. There are also a couple of OnBrand24 complaints and negative reviews that suggest the company’s services aren’t 100% satisfactory or reliable. Some clients have commented that they didn’t receive the expected or guaranteed results from OnBrand24.

OnBrand24 - Culture and Clients

The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.

OnBrand24 - Services

Sales Research

The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.

Sales Engagement Stack/Tools

This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.

Outbound Services

There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.

Inbound Services

While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).

Campaign Strategy

Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.

Services Overview

OnBrand24 offers inbound and outbound sales services to its clients, including customer service outsourcing, help desk services, order processing, upselling, appointment setting, customer win-back, and others. Customer Service Outsourcing OnBoard24 facilitates clients through outsourced customer service, which is managed by customer support representatives. OnBoard24 utilizes multiple channels of communication to assist customers, including calling, social media, live chat, etc. Help Desk Services OnBoard24 provides help desk services with inbound call center agents that are ready to assist company employees with daily operations and issues, such as IT problems, system upgrading and monitoring, inventory management, troubleshooting, and others. Appointment Setting OnBoard24 makes use of its call center services to generate high-level appointments with prospective customers from the target audience. OnBoard24 utilizes a personalized sales strategy that is in line with business objectives and calls hundreds of key accounts on behalf of the client. Lead Generation OnBoard24 develops customized lead generation platforms and solutions to transform general leads into sales-qualified leads. OnBoard24 makes use of different marketing channels to fill up clients’ sales pipelines with leads that can be more easily converted into sales.

Why Choose CIENCE

CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.