The pixel Reps Direct: Reviews, Pricing, Clients, Services Overview

Reps Direct - Company Overview

This comparison between lead generation companies CIENCE vs. Reps Direct is based on 84 data points including public sentiment & reviews, customer composition, company growth rates, firm sales development & research capabilities, sales engagement tech stacks, project management, lead response, and company overviews.

About Reps Direct

Reps Direct is a UK-based logistics and supply chain company that has a diverse set of services for clients of all industries and magnitudes. Its key services include finding competent and experienced personnel for various positions inside the clients’ companies and providing them with both individual resources or complete teams as per their requirements. Reps Direct was founded in 2018 in Chorley, Lancashire. Currently, it operates mainly from Central America, but it serves clients from all across the globe. Not only does it provide companies with the most competent reps to handle their day-to-day operations, but it also ensures that clients have full control over their business processes.

Reps Direct - Overall Score

CIENCE Score
(+-Avg)
89.0
9.0
Growth Rate and Firmographic Background
604 %
Unverifiable
Sales Research
299
Total Reviews
4.52
7
Total Reviews
4.6
Sales Engagement Stack
11/11
0/11
Multi-Channel
9/9
0/9
Campaign Strategy
7/8
0/8
Leadership, Culture and Customer Composition
A+
NL

Reps Direct - Revenue and Business Model

Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 200 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.

HQ
Denver, CO
Las Vegas, NV
WW Locations
9
1
List Locations
4815 W Russell Rd #7g, Las Vegas, NV 89118, United States
Founded
2015
2015
Revenue
$100M-$250M
Unverified
Inc5000 2019 Rank
112
3050 %
Growth Rate
Unverifiable
Growth Rate
Inc5000 2020 Rank
793
604 %
Growth Rate
Unverifiable
Unverifiable
Growth Rate
Financial Times Rank
31
Employees
1877
9
Emp GR%
51.0%
0%
Business Model
CIENCE
Reps Direct
Outbound Services
Inbound Services
SDRs
Data Offering Included?

Reps Direct - Pricing

Reps Direct doesn’t have a pricing page on its website, and also doesn’t provide the pricing information anywhere. However, the FAQs section suggests that the price of hiring one rep starts from $2,000 per month, and it goes up accordingly. Interested companies can get in touch with a company representative to find out more about the pricing structure.

Reps Direct Reviews

The Reps Direct company website doesn’t have a single client testimonial or company review on it and this is quite unusual since the company has a chance to add all of its positive and glowing reviews on the website and choose to omit the other ones. On Clutch, the company has a 5-star rating but since it is only based on two reviews, this may not be considered significant. Apart from the company website and Clutch, there are a few mixed reviews on other websites on the Internet, which show that not all customers are entirely satisfied with the services they have received.

Project Management
Account Management
Data Security Policy in Place?
Google Reviews
32
Total Reviews
4.1
5
Total Reviews
4.2
Clutch Reviews
90
Total Reviews
4.7
2
Total Reviews
5.0
G2 Reviews
100
Total Reviews
4.5
Trustradius Reviews
36
Total Reviews
4.15
UPcity Reviews
34
Total Reviews
4.8
Crowdreviews Reviews
7
Total Reviews
4.86
Best Review
"As of right now, I’m extremely happy with them. The quality has been great. I was a little bit worried at first, but the research that they’ve done to get up to speed with what our quality lead or client would be has been good. We filled out a lot of paperwork for them to do the research and learn, and they’ve done a really good job. I have zero complaints."
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Cience

Best Review

"As of right now, I’m extremely happy with them. The quality has been great. I was a little bit worried at first, but the research that they’ve done to get up to speed with what our quality lead or client would be has been good. We filled out a lot of paperwork for them to do the research and learn, and they’ve done a really good job. I have zero complaints."

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Reps Direct

Best Review

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Worst Review
"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales
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Cience

Worst Review

"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales

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Reps Direct

Worst Review

"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales

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Reps Direct - Culture and Clients

The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.

Top Executive
John Girard
Scott Kacmarski
CEO Phone
CEO Email
Glassdoor Reviews
114
Glassdoor Ranking
4.6
Clutch Client Focus Small-Business
50.0%
50.0%
Clutch Client Focus Mid-Market
30.0%
50.0%
Clutch Client Focus Enterprise
20.0%
0%
G2 Client Focus Small-Business
56.4%
0%
G2 Client Focus Focus Mid-Market
40.6%
0%
G2 Client Focus Enterprise
3.0%
0%
Customer Composition
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25%
Information Technology

20%
Business Services

15%
Advertising and Marketing

10%
Financial Services

10%
Hospitality and Leisure

10%
Manufacturing

10%
Other
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eCommerce - 70%


Consumer products & services - 20%


Other - 10%
Industries Served
151.0
3+
Customers Served
1200+
Biggest Client
Amazon ($232B)

Reps Direct - Services

Sales Research

The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.

Human Curated Data
Firmographic Data
Demographic Data
Technographic Data
Intent Data
Custom Data

Sales Engagement Stack/Tools

This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.

Reporting Dashboard
Software Included with Service?
Workflow Platform?
Sequencer Used?
Salesloft
Unknown
CRM Integrations Available
All
Unknown

Outbound Services

There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.

Email Channel
Email Deliverability
Phone Channel
USA Callers?
Social Channel
Web Channel
Landing Pages Created
Chat / Text / Conversational Channel
Advertising (Air Cover)

Inbound Services

While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).

ROI Calculator
Domain Authority
59
16
# of Case Studies
93
Chat on site?
Lead response time?
00:35:47
Day of week tested
Thursday (08/13/20)
Time of Day
09:30
LI Followers
16091
9
FB Likes
2
341
Twitter Followers
2919

Campaign Strategy

Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.

Onboarding Time
10.0
ABM
Offline
US Copywriters
Campaign Strategy
Methodologies
Sales Playbooks

Services Overview

Reps Direct offers clients the chance to hire reps in different departments, such as customer service, sales, social media, tech support, lead generation, and back-office. Customer Service Reps Reps Direct helps clients hire the most competent and professional customer service reps from all over the world who communicate through phone, email, text, and web, and can also deliver a satisfactory customer experience. Sales Reps Reps Direct provides clients with talented sales reps to help them drive up their sales and experience a significant increase in the company’s revenue. Social Media Reps Reps Direct enables clients to level up their social media presence by offering them a social media rep who takes control of social media posting and engagement and also works according to the goals set by the client. Tech Support Reps Reps Direct has a team of dedicated and experienced tech support reps who provide technical support to clients and ensure that they don’t have to experience any delay or downtime in the system.

Why Choose CIENCE

CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.


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Legend:

NL = Not Listed on the Better Business Bureau

Unverifiable = Unable to verify revenue growth rate through an independent, unbiased party such as Financial Times or Inc. magazine (Inc. 5000 2019 or Inc. 5000 2020)

= Verified standard

= Verified not standard

= Not Applicable

SCORING NOTES: Within the CIENCE Score each lead gen services firm receives, calculations are based on a combination of real-time data, company validated information, publicly-verifiable information (e.g. services listed on public websites, reviews, BBB accreditation, and social metrics). Information on lead response, geographies, customer data, etc. is compiled by CIENCE researchers.