The pixel Response Point: Reviews, Pricing, Services Overview

Response Point - Company Overview

This comparison between lead generation companies CIENCE vs. Response Point is based on 84 data points including public sentiment & reviews, customer composition, company growth rates, firm sales development & research capabilities, sales engagement tech stacks, project management, lead response, and company overviews.

About Response Point

Response Point is a US-based lead generation company that specializes in nurturing high-quality prospects for B2B companies. It works as a consulting organization that aims to help their clients define their weaknesses, build a strong and efficient sales funnel, and increase their business potential. Over the years on the market, they’ve helped to get a high lift in ROI, double the sales, create loyalty within the old customers, nurture new leads, and many other pluses to B2B companies. Trust, transparency and high results are the key values of the Response Point’s team.

Response Point - Overall Score

CIENCE Score
(+-Avg)
89.0
35.0
Growth Rate and Firmographic Background
604 %
Unverifiable
Sales Research
299
Total Reviews
4.52
2
Total Reviews
3.0
Sales Engagement Stack
11/11
4/11
Multi-Channel
9/9
4/9
Campaign Strategy
7/8
4/8
Leadership, Culture and Customer Composition
A+
A+

Response Point - Revenue and Business Model

Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 200 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.

HQ
Denver, CO
Cary, NC
WW Locations
9
2
List Locations
125 Edinburgh South Dr. Ste. 105, Cary, North Carolina, 27511, United States; 9519 Pearl Circle, Denver, CO 80134, United States
Founded
2015
1992
Revenue
$100M-$250M
$2.5M-$5M
Inc5000 2019 Rank
112
3050 %
Growth Rate
Unverifiable
Growth Rate
Inc5000 2020 Rank
793
604 %
Growth Rate
Unverifiable
Unverifiable
Growth Rate
Financial Times Rank
31
Employees
1877
28
Emp GR%
51.0%
0%
Business Model
CIENCE
Response Point
Outbound Services
Inbound Services
SDRs
Data Offering Included?

Response Point - Pricing

Response Point has no information on its website regarding the pricing structure of the company. It offers eight main services available for each customer, which can be ordered all together or separately. Therefore, the price is formed in accordance with the package of services you are interested in. You can get a price quote by connecting with the Response Point team directly through the website.

Response Point Reviews

Response Point’s Google review rate is only 3.0. This number is based on only two reviews left in the last three years, one of which is five-star feedback, and another a one-star grade with a comment about poor quality. However, in the company’s defense, Response Point immediately reached out to the user and stated that this person was never its client at all. Apart from these two reviews, there are thirteen success stories of Response Point clients available on the website. Each story is explained in detail and supported with the company’s goals and achieved results in numbers. Response Point’s main disadvantage is that they offer all these services separately from each other, and therefore, minimize their strengths and the possible outcome. Thus, cold colling, for example, is way more effective together with a cold email channel. CIENCE, on the contrary, supports a multichanneled orchestrated outbound, which has proven its strengths over the years.

Project Management
Account Management
Data Security Policy in Place?
Google Reviews
32
Total Reviews
4.1
2
Total Reviews
3.0
Clutch Reviews
90
Total Reviews
4.7
G2 Reviews
100
Total Reviews
4.5
Trustradius Reviews
36
Total Reviews
4.15
UPcity Reviews
34
Total Reviews
4.8
Crowdreviews Reviews
7
Total Reviews
4.86
Best Review
"As of right now, I’m extremely happy with them. The quality has been great. I was a little bit worried at first, but the research that they’ve done to get up to speed with what our quality lead or client would be has been good. We filled out a lot of paperwork for them to do the research and learn, and they’ve done a really good job. I have zero complaints."
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Cience

Best Review

"As of right now, I’m extremely happy with them. The quality has been great. I was a little bit worried at first, but the research that they’ve done to get up to speed with what our quality lead or client would be has been good. We filled out a lot of paperwork for them to do the research and learn, and they’ve done a really good job. I have zero complaints."

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Response Point

Best Review

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Worst Review
"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales
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Cience

Worst Review

"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales

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Response Point

Worst Review

"b2b sales" Describe the project or task the provider helped with: Good for prospecting and outsource sdr What do you like best? outsource sdr full suite to set up outbound team What do you dislike? not in house, long ramp up period and extensive onboarding Recommendations to others considering the provider: yes What problems are you solving with the provider? What benefits have you realized? outbound sales

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Response Point - Culture and Clients

The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.

Top Executive
John Girard
Brian Gossett
CEO Phone
614-284-1497
CEO Email
Glassdoor Reviews
114
Glassdoor Ranking
4.6
Clutch Client Focus Small-Business
50.0%
0%
Clutch Client Focus Mid-Market
30.0%
0%
Clutch Client Focus Enterprise
20.0%
0%
G2 Client Focus Small-Business
56.4%
0%
G2 Client Focus Focus Mid-Market
40.6%
0%
G2 Client Focus Enterprise
3.0%
0%
Customer Composition
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25%
Information Technology

20%
Business Services

15%
Advertising and Marketing

10%
Financial Services

10%
Hospitality and Leisure

10%
Manufacturing

10%
Other
Industries Served
151.0
Customers Served
1200+
Biggest Client
Amazon ($232B)

Response Point - Services

Sales Research

The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.

Human Curated Data
Firmographic Data
Demographic Data
Technographic Data
Intent Data
Custom Data

Sales Engagement Stack/Tools

This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.

Reporting Dashboard
Software Included with Service?
Workflow Platform?
Sequencer Used?
Salesloft
Pardot, Act-on
CRM Integrations Available
All
Unknown

Outbound Services

There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.

Email Channel
Email Deliverability
Phone Channel
USA Callers?
Social Channel
Web Channel
Landing Pages Created
Chat / Text / Conversational Channel
Advertising (Air Cover)

Inbound Services

While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).

ROI Calculator
Domain Authority
59
21
# of Case Studies
93
13
Chat on site?
Lead response time?
00:35:47
Day of week tested
Thursday (08/13/20)
Time of Day
09:30
LI Followers
16091
101
FB Likes
2
29
Twitter Followers
2919
352

Campaign Strategy

Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.

Onboarding Time
10.0
ABM
Offline
US Copywriters
Campaign Strategy
Methodologies
Sales Playbooks

Services Overview

Response Point’s business solutions include eight main services: lead generation, lead nurturing, telemarketing, direct mail, email marketing, marketing automation, event services, and database management. Lead Generation Response Point’s lead generation service is all about identifying, attracting, and targeting qualified leads to the sales pipeline. Lead Nurturing Response Point’s lead nurturing service is for companies who are struggling to keep those qualified leads inside the sales pipeline. Telemarketing Response Point telemarketing helps clients establish those relationships with the prospects through a cold calling channel. Direct Mail Response Point services for direct mail include organizing and implementing a DM campaign to build strong business relationships with the prospects. Email Marketing Response Point utilizes email marketing to establish communication with potential clients. Marketing Automation Response Point’s marketing automation services consist of creating integrated automation campaigns through landing pages, email, and other outbound channels. Event Services Response Point events cover planning from scratch, advertising, organizing, and hosting an offline business event, which can potentially generate more qualified leads. Database Management Response Point database management services allow companies to build new clean organic lead lists, which improves the quality of the sales process.

Why Choose CIENCE

CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.


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Legend:

NL = Not Listed on the Better Business Bureau

Unverifiable = Unable to verify revenue growth rate through an independent, unbiased party such as Financial Times or Inc. magazine (Inc. 5000 2019 or Inc. 5000 2020)

= Verified standard

= Verified not standard

= Not Applicable

SCORING NOTES: Within the CIENCE Score each lead gen services firm receives, calculations are based on a combination of real-time data, company validated information, publicly-verifiable information (e.g. services listed on public websites, reviews, BBB accreditation, and social metrics). Information on lead response, geographies, customer data, etc. is compiled by CIENCE researchers.