Transcosmos - Company Overview

About Transcosmos

Transcosmos is a Japanese B2B company that specializes in inbound and outbound services for a wide range of clients across the world. It makes use of state-of-the-art technology and software to deliver promising results to its clients who strive to grow their customer base and also experience higher revenue. Transcosmos was founded in 1966 in Tokyo, Japan. With more than five decades of experience, the company currently operates from two countries, including San Jose, California. Moreover, it serves clients spread out over 171 locations in 31 countries. Some of the company’s key clients include Microsoft, Shell, Verizon, Giorgio Armani, Nestle, L’Oreal, and many others.

Transcosmos - Overall Score

Transcosmos - Revenue and Business Model

Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 200 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.

Transcosmos - Pricing

Transcosmos doesn’t share any of its pricing information or models on the company website, but it does mention that the cost of a daily assistant is $900. For other services, companies would have to get in touch with Transcosmos’ representatives to find out how much it charges for its services. The only available information is that the company’s minimum project size is $1,000 on Clutch.

Transcosmos Reviews

Although Transcosmos has been in the industry for more than fifty years, there is no single review on the company website to show for it. This is quite strange and might also drive interested companies away from its website. Similarly, there are no reviews for Transcosmos on other company review websites. Even though it has a company page on Clutch, there are no reviews on it. What’s even more distressing is that the company doesn’t even have positive reviews on Glassdoor and Indeed, which collects company reviews from the employees’ viewpoint.

Transcosmos - Culture and Clients

The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.

Transcosmos - Services

Sales Research

The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.

Sales Engagement Stack/Tools

This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.

Outbound Services

There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.

Inbound Services

While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).

Campaign Strategy

Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.

Services Overview

Transcosmos has a diverse range of services for its clients who envision business growth, including inbound services, outbound services, AI bots, daily assistants, and many others. Inbound Services Transcosmos helps clients in interacting efficiently with their customers through inbound call center services. It utilizes various channels to deliver proper customer care as well as general and technical support. Outbound Services Transcosmos handles outbound customer interactions for its clients, and it utilizes an effective and far-reaching outreach strategy backed by surveys, outbound support, lead generation, and more. AI Bots Transcosmos helps clients deliver a better customer experience through the use of technology, utilizing AI bots to minimize contact volume. Daily Assistant Transcosmos facilitates clients in managing their day-to-day operations through its experienced daily assistants and offers services like appointment setting and administrative tasks.

Why Choose CIENCE

CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.