West Coast Call Center - Company Overview

About West Coast Call Center

West Coast Call Center is a B2B lead generation and appointment setting company that has helped numerous businesses achieve their sales and business growth targets while also filling up their sales pipelines with qualified leads. The company has worked with numerous clients across various fields and locations. West Coast Call Center was founded in 2011 in Ceres, California. Although it has been in business for a decade, the company operates with a small team that caters to the requirements of several clients. It strives to help its clients grow their business through effective and personalized strategies and solutions.

West Coast Call Center - Overall Score

West Coast Call Center - Revenue and Business Model

Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 200 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.

West Coast Call Center - Pricing

West Coast Call Center follows the lead of many other lead generation companies and doesn’t provide its prospects with any pricing information or pricing models on the company website. To find out about its pricing, prospective clients will have to call a company sales representative or fill out the contact form on the website.

West Coast Call Center Reviews

West Coast Call Center has a Clients section on the company website, but it has only three client testimonials on it, which doesn't seem like a lot. These reviews are also 100% positive, so they don’t help in telling prospective clients too much about the quality of its services. Apart from its own website, the company has two reviews on Clutch with a 4.8-star rating. Upon searching for West Coast Call Center reviews on the web, not many search results appear. While most of its testimonials are positive, but there are also a couple of negative ones.

West Coast Call Center - Culture and Clients

The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.

West Coast Call Center - Services

Sales Research

The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.

Sales Engagement Stack/Tools

This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.

Outbound Services

There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.

Inbound Services

While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).

Campaign Strategy

Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.

Services Overview

West Coast Call Center has a diverse range of services for its client so they can grow their businesses. Some of its key services include appointment setting, lead generation, market research, surveys, trade show, follow-ups, event registrations, and email and web leads. Appointment Setting West Coast Call Center helps clients in filling up their calendar with key meetings with valuable accounts and clients who can bring more revenue to the business. Lead Generation West Coast Call Center helps fill clients’ sales pipelines with qualified leads that can easily convert into profitable sales. Market Research West Coast Call Center facilitates clients in conducting thorough market research and gathering valuable customer data for them, which helps them gain insights and attract more clients. Surveys West Coast Call Center conducts extensive surveys on behalf of clients to identify their customer base and define their needs. Event Registrations West Coast Call Center helps clients in boosting attendance for their events through cold calling, emails, and other means of communication. It also helps in follow-ups after the event is complete. Email and Web Leads West Coast Call Center helps clients in devising a successful and far-reaching email strategy to generate web leads much easier.

Why Choose CIENCE

CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.