WorldWide Call Centers - Company Overview

About WorldWide Call Centers

WorldWide Call Centers is a B2B lead generation company with extensive experience in dealing with clients from various industries and backgrounds. It also specializes in taking over business processes that clients wish to outsource to other companies, thus helping them increase productivity and efficiency. WorldWide Call Centers was established in 1998 in Colorado Springs, Colorado. As a global call center solutions company, the company works with a hundred different worldwide corporate call center agencies, and it also provides efficient consultation services to its clients. Moreover, it has a wide range of services to assist clients.

WorldWide Call Centers - Overall Score

WorldWide Call Centers - Revenue and Business Model

Perhaps more than any other B2B industry, the growth of lead generation companies is tied closely to the successes of their clients. As such, the Lead Generation 200 takes into account annual revenue growth rate (measured over the previous three years), number of employees, employee growth rate, business model, and top-of-funnel prospecting general services.

WorldWide Call Centers - Pricing

The pricing information for the WorldWide Call Centers services isn’t available on the company website, which means that interested companies will have to spend time and effort in getting in touch with a company representative to receive an accurate price quote for its services.

WorldWide Call Centers Reviews

The WorldWide Call Centers website doesn’t have a single client testimonial, but there are a few client reviews present for it on independent websites on the Internet. A few of those reviews can be found on Clutch, where the company also has a high rating. However, this doesn’t mean that the company’s services are 100% satisfactory. On independent websites like Clutch, WorldWide Call Centers has a mixture of positive and negative reviews, and most of its clients have rated it lower in terms of cost and quality, which means that they didn’t receive the value for the services they received.

WorldWide Call Centers - Culture and Clients

The final section shows the Chief Executive Officer of the respective lead generation company as well as the diversity of industries and clients served. Of critical importance, lead generation companies should provide depth to lead generation expertise while providing breadth of experience across many business-to-business industries.

WorldWide Call Centers - Services

Sales Research

The six categories of lead generation sales research demonstrate what is included in standard services and provided as a standard offering. When looking to outsource lead generation, organizations would be well served to vet, validate, and verify the quality and diversity of types of contact, company, and unique data options available as part of the standard service.

Sales Engagement Stack/Tools

This category shows the outbound data reporting, outbound orchestration tools, and CRM integrations that are included in each company’s standard service. The workflow platform denotes the presence of proprietary prospecting tools used to assure the quality of messaging and precise activity at scale.

Outbound Services

There are five primary channels that should be considered mandatory for any multi-channel prospecting campaign, here coined as, “Orchestrated Outbound.” Providing unique, surround-sound style prospecting experiences require orchestrating campaigns that reach persona-based audiences across email, phone, social, web + chat, and ad channels.

Inbound Services

While not a direct correlation of outbound services, this section provides insights how well each lead generation company converts website visitors into qualified leads. Of particular note are the number of case studies. When considering the truthfulness of case studies, it is helpful to compare them to the number and diversity of reviews on impartial review sites (in the previous section).

Campaign Strategy

Campaign strategy is an integral part of any outsource outbound marketing partnership. More than ever, companies are looking for a strategic partner to design, execute, test, optimize, and scale successful Go-To-Market strategies. Below is how each company stacks up when it comes to account-based lead generation techniques with USA-based copywriters.

Services Overview

WorldWide Call Centers has a long list of services for its clients, including call center consulting, customer support, telemarketing, lead generation, technical support, appointment setting, inbound and outbound call centers, market research, and many others. Call Center Consulting WorldWide Call Centers provides clients with consultation through its team of experienced professionals, and it helps them identify their shortcomings and determine what needs to be outsourced. Customer Support WorldWide Call Centers facilitates clients in outsourcing their customer support operations, and it utilizes its local and international support representatives to deliver quality customer support. Telemarketing WorldWide Call Centers undertakes telemarketing operations for clients by providing dedicated agents to handle live calls and deliver the most efficient solutions. Lead Generation WorldWide Call Centers enables clients to fill up their sales pipeline with qualified and valuable leads so that the in-house team can focus on converting them. Appointment Setting WorldWide Call Centers provides clients access to high-value meetings with business decision-makers and key accounts that can bring in more revenue.

Why Choose CIENCE

CIENCE is a People-as-a-Service company, offering a unique blend of managed services and software to scale fast-growth sales organizations. Through highly targeted bespoke sales research and multi-channel orchestrated outbound campaigns, CIENCE delivers scalable results for over 1,500 companies across more than 195 B2B industries.